Delivery Information

International order

is available if request with a full address and interested products, to establish weight and make possible ask some international courrier. Please, contact us.

Shipping times and costs:

ReefSnow delivers by express courier and we expect the purchased goods to be delivered within 48 working hours (up to 5 days for some areas) from the time of collection, delays may still occur due exclusively to the carrier, not attributable to our packaging procedure for your order. Collection by the courier is requested for each individual order, only after receipt of the balance.

The shipment offered is always "traceable", it can be constantly followed during the movements between the national logistics companies.
Orders tracked to arrive at the fastest speed. At the end of the working day scheduled for collection by the courier you will receive the Tracking number of your order, and the status of the order will take on the value of "shipped"

Disclaimer:

  1. The main objective is to ensure that the order arrives at its destination as soon as possible. According to the consumer code, customers and / or recipients will assume responsibility, at the time of purchase of the products and delivery data provided (always check that they are correct).
  2. In case you receive ). an article, damaged or non-compliant, I invite you to contact me by phone, preferably with a photograph of the package and its contents, to start the procedure consult in terms and conditions (signed when ordering)
  3. In the event that you refuse an order that has already been shipped, the order will be refunded only after it has returned to our warehouse, once the integrity of the goods has been verified, the return shipping costs will be reduced.
  4. The customer acknowledges that the withdrawal of the product is his specific obligation deriving from the purchase contract. In case of non-delivery due to the absence of delivery to the address specified in the order form, after two delivery losses failed, the package will go "in storage". In case of failure to collect the shipment within five working days from the first delivery attempt, the contract will be considered terminated and the order will be considered concluded pursuant to art. 1456 of the Civil Code
  5. In the case of return, the outbound shipping costs will remain at your expense. After the return to our office at your expense, only the amount of the goods will be refunded if unaltered in all its parts. Please do not return products without contacting us first.

As already stated in " Terms and Conditions " your order is shipped.

Shipping costs: For all orders placed, the total cost of delivery is indicated here when ordering, collection at our office is possible by appointment, contact us .

The rate up to 2 Kg for the year 2024 for ITALYis set at

Express courier euro 8.90 (7,295 + VAT at 22%) throughout Italy except Calabria, Sicily, Sardinia
Express courier euro 12.20 (10.00 + VAT at 22%) for Calabria, Sicily, Sardinia where 3/4 working days are required.

The rate over 2 kg for the year 2024 is variable and is proposed during the purchase phase (throughout Italy except Calabria, Sicily, Sardinia)

  • Up to 5.00 kg the cost will be €. 10.00 (8.197 + 22% VAT)
  • Up to 10.00 Kg the cost will be € .14.80 (12.131 + 22% VAT)
  • Up at 20.00 kg the cost will be €. 18.10 (14,836 + VAT at 22%)

The rate over 2 Kg for the year 2024 is variable and is proposed during the purchase phase for Calabria, Sicily and Sardinia

  • Up to 5.00 kg the cost will be €. 10.00 (8.197 + 22% VAT)
  • Up to 10.00 Kg the cost will be € .14.80 (12.131 + 22% VAT)
  • Up at 20.00 kg the cost will be €. 18.10 (14,836 + VAT at 22%)

Company or Professionals with VAT number

Orders managed through the ReefSnow site are not subject to minimum quantities and the invoice - if requested together with the order - will be attached in the form of a courtesy invoice inside the package. It is necessary to indicate the unique code during the & nbsp; order, adding the same in the comments. The lack of completeness of the billing data will lead to the omission of the invoice, and the sending of the normal delivery note.
In addition to shipping with our courier, collection by you or your carrier is possible at our office, subject to telephone agreements. Other options are possibly to be discussed, contact us .